Floor Lead: Customer Experience & Sales Coach

Abercrombie & Fitch Spain, SL; City of Albany (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Brand Affiliate opportunity

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an outstanding in-store experience. As Floor Supervisor, you guide Brand Reps and Stock Associates, drive daily sales, and uphold company culture.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, building visual displays, analyzing reports, protecting assets, and engaging customers with the brand’s latest fashion trends. Part-time schedule includes weekends.

Qualifications

• High School Diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Experience leading groups or teams is preferred.
• Maintain strong customer focus and interpersonal skills.
• Demonstrate knowledge of current fashion trends.

Responsibilities

• Perform opening and closing routines.
• Operate Register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Retail experience

Team leadership

Customer focus

Communication skills

Product knowledge

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an outstanding in-store experience. As Floor Supervisor, you guide Brand Reps and Stock Associates, drive daily sales, and uphold company culture.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, building visual displays, analyzing reports, protecting assets, and engaging customers with the brand’s latest fashion trends. Part-time schedule includes weekends.