Floor Lead: Customer Experience & Sales Coach

A&F Stores, Inc.; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits aligned with culture

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement opportunities

Brand Affiliate opportunity

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience. You will act as the Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to achieve daily sales goals.

Responsibilities include opening/closing routines, POS usage, fulfilling omni-channel orders, product knowledge, and maintaining visual displays while protecting assets. Weekend availability is required.

Qualifications

• Must possess strong customer service orientation.
• Ability to lead small teams or groups.
• Strong communication and interpersonal skills.
• Energetic, outgoing, and assertive with fashion awareness.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Adaptability

Leadership experience

Fashion knowledge

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience. You will act as the Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to achieve daily sales goals.

Responsibilities include opening/closing routines, POS usage, fulfilling omni-channel orders, product knowledge, and maintaining visual displays while protecting assets. Weekend availability is required.