Key Holder: Lead the Floor & Elevate Customer Experience

Bath & Body Works; Arcadia (CA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

On-demand earned wages (DailyPay)

40% merchandise discount

Tuition-free education

Résumé du poste

Bath & Body Works in Arcadia, CA is seeking a dedicated Key Holder to help deliver sales plans through strong store operations and customer-focused leadership. You will act as Manager on Duty when scheduled, guide associates, and ensure exceptional in-store experiences.

The role emphasizes product knowledge, brand standards, and daily execution of tasks, with opportunities to coach teammates, manage opening/closing routines, and support floorset and visual presentation while maintaining safe,

Qualifications

• Thrives in a customer-first retail environment.
• Able to coach associates and provide feedback.
• Demonstrates selling and product knowledge.

Responsabilités

• Lead store tasks as delegated by the Store Manager and act as Manager on Duty when scheduled.
• Provide performance feedback to managers.
• Deliver exceptional in-store customer experiences through selling behaviors and product knowledge.
• Display knowledge of product, company policies, and store strategies.
• Set daily goals and manage opening/closing routines.
• Create connections with customers and provide personalized recommendations.
• Support floorset execution, visual presentation, and marketing placement.
• Maintain safety, cleanliness and store appearance.

Connaissances

Customer service

Sales ability

Leadership

Communication

Coaching

De-escalation

Formation

High school diploma or GED

Description du poste

Bath & Body Works in Arcadia, CA is seeking a dedicated Key Holder to help deliver sales plans through strong store operations and customer-focused leadership. You will act as Manager on Duty when scheduled, guide associates, and ensure exceptional in-store experiences.

The role emphasizes product knowledge, brand standards, and daily execution of tasks, with opportunities to coach teammates, manage opening/closing routines, and support floorset and visual presentation while maintaining safe,