Key Holder: Lead Customer Experience & Store Ops

Bath & Body Works; Saint Petersburg (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

DailyPay

Tuition assistance

Health insurance

40% merchandise discount

Job summary

Bath & Body Works is seeking a proactive Key Holder to support store leadership in delivering sales plans and executing daily tasks. You will guide associates, demonstrate strong product knowledge, and ensure a seamless customer experience.

This role emphasizes leadership, communication, and a commitment to brand standards. We value team collaboration, flexibility in shifts, and a focus on safety and store presentation.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to lead a team and manage store tasks.

Responsibilities

• Assist with opening/closing routines and daily merchandising.
• Provide coaching and feedback to associates.
• Deliver engaging customer experiences through product knowledge.
• Maintain safety, cleanliness and store presentation.

Skills

Customer-first focus

Leadership

Sales experience

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Bath & Body Works is seeking a proactive Key Holder to support store leadership in delivering sales plans and executing daily tasks. You will guide associates, demonstrate strong product knowledge, and ensure a seamless customer experience.

This role emphasizes leadership, communication, and a commitment to brand standards. We value team collaboration, flexibility in shifts, and a focus on safety and store presentation.