Key Holder: Lead Store Ops & Customer Experience

Bath & Body Works; Town of Victor (NY); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

40% merchandise discount

DailyPay access to earned wages

Tuition assistance

Résumé du poste

Bath & Body Works in the United States is seeking a Key Holder to support achieving sales plans through effective store operations and customer-focused leadership. You’ll act as Manager on Duty when scheduled, guide team performance, and ensure an engaging customer experience with product knowledge and brand values.

The role requires leading by example, coaching associates, and collaborating with store leadership on daily goals, visual presentation, and compliance with policies.

Qualifications

• Proven customer-focused sales experience.
• Ability to lead and coach store associates.
• Strong communication and adaptability in a fast-paced retail setting.

Responsabilités

• Lead store operations and act as Manager on Duty when scheduled.
• Provide feedback to managers for team performance.
• Deliver exceptional in-store experiences and product knowledge to customers.
• Display knowledge of product, policies, and store strategy.
• Set daily goals and direct team execution.

Connaissances

Customer service

Retail leadership

Team coaching

Formation

High school diploma

Description du poste

Bath & Body Works in the United States is seeking a Key Holder to support achieving sales plans through effective store operations and customer-focused leadership. You’ll act as Manager on Duty when scheduled, guide team performance, and ensure an engaging customer experience with product knowledge and brand values.

The role requires leading by example, coaching associates, and collaborating with store leadership on daily goals, visual presentation, and compliance with policies.