Key Floor Lead - Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Branchland (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Sales incentive bonus

Merchandise discount

Career advancement

Brand affiliate program

Training and development

Supportive team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an engaging in-store experience and strong daily sales.

As part of the store leadership team, you will open and close routines, operate the POS, manage omni-channel orders, maintain product knowledge and visual displays, and uphold brand culture. The role emphasizes leadership, customer focus, adaptability, and teamwork in a fast-paced retail environment with flexible

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required, but led teams is preferred.
• Maintain a strong customer focus and communication skills.
• Show knowledge of current fashion trends and be energetic.
• Take initiative, be adaptable and detail-oriented.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Leadership experience

Adaptability

Multi-tasking

Retail experience

Fashion knowledge

Education

High School Diploma

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure an engaging in-store experience and strong daily sales.

As part of the store leadership team, you will open and close routines, operate the POS, manage omni-channel orders, maintain product knowledge and visual displays, and uphold brand culture. The role emphasizes leadership, customer focus, adaptability, and teamwork in a fast-paced retail environment with flexible