Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Centerburg (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly incentive bonus

Merchandise discount

Career advancement opportunities

Brand affiliate program

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Representatives and Stock Associates to ensure an exceptional in-store experience.

You will contribute to store performance on the sales floor through customer focus and team achievement of daily targets. The role emphasizes coaching, product knowledge, and maintaining brand standards while supporting omni-channel initiatives and inventory control.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail supervision

Customer service

Communication

Team leadership

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Representatives and Stock Associates to ensure an exceptional in-store experience.

You will contribute to store performance on the sales floor through customer focus and team achievement of daily targets. The role emphasizes coaching, product knowledge, and maintaining brand standards while supporting omni-channel initiatives and inventory control.