Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.; Hurricane (WV); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and achieve daily sales on the floor.

The role emphasizes customer experience, product knowledge, and brand culture, with involvement in inventory, visual merchandising, and performance analysis. Weekend availability and flexible hours are expected as part of peak business periods.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Experience leading groups or teams is a plus.

Responsibilities

• Perform Opening and Closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and embody company culture.

Skills

Customer focus

Leadership

Communication

Team player

Education

High School Diploma

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to serve as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and achieve daily sales on the floor.

The role emphasizes customer experience, product knowledge, and brand culture, with involvement in inventory, visual merchandising, and performance analysis. Weekend availability and flexible hours are expected as part of peak business periods.