Retail Floor Lead: Elevate Customer Experience & Sales

Abercrombie & Fitch Co.

Belmont (WV)

On-site

USD 17,000 - 22,000

Part time

7 days ago
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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Career Advancement Opportunities
Opportunity to Become a BrandAffiliate
Training and Development
Global Team Support

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure outstanding in-store experiences and daily sales performance.

The Key Lead sits on the store leadership team, focusing on customer experience, product knowledge, and on-floor teamwork to drive on-floor results. Weekend availability is required with changes during peak times.

Qualifications

  • High School Diploma/G.E.D. preferred or equivalent.
  • 1 year of retail experience preferred.
  • Supervisory experience not required; leadership experience preferred.
  • Maintain a strong customer focus and communication skills.
  • Show knowledge of current fashion trends.
  • Be energetic, outgoing, and assertive.
  • Take initiative and show adaptability.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus
Interpersonal skills
Communication skills
Fashion knowledge
Energetic
Initiative
Team leadership

Education

High school diploma or GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure outstanding in-store experiences and daily sales performance.

The Key Lead sits on the store leadership team, focusing on customer experience, product knowledge, and on-floor teamwork to drive on-floor results. Weekend availability is required with changes during peak times.

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