Key Carrier & Store Operations Lead

The TJX Companies, Inc.; Lincoln (NE); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays

Job summary

HomeGoods in the United States is seeking a Key Carrier role that supports store operations and leadership coverage. The position emphasizes delivering exceptional customer service, managing duties as Manager on Duty, and coordinating staffing to ensure smooth daily operations.

Responsibilities include coaching Associates, maintaining procedures, and communicating priorities with management. The role requires flexible availability, including nights and weekends, and a focus on teamwork and store

Qualifications

• Flexible schedule, including nights and weekends.
• Ability to coach, delegate and follow up with Associates.
• Strong communication and organizational skills.
• Knowledge of store operations and merchandise flow.
• Experience in retail or leadership roles is preferred.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Maintains accurate Associate coverage in service areas.
• Ensures opening/closing procedures are executed according to company guidelines.
• Communicates priorities with management and Associates.
• Provides feedback and coaching to Associates.
• Supports training and development needs of the team.
• Maintains adherence to labor laws and policies.

Skills

Customer service

Leadership

Coaching

Team player

Multi-tasking

Communication

Problem solving

Attention to detail

Flexibility

Scheduling

Tools

POS software

Job description

HomeGoods in the United States is seeking a Key Carrier role that supports store operations and leadership coverage. The position emphasizes delivering exceptional customer service, managing duties as Manager on Duty, and coordinating staffing to ensure smooth daily operations.

Responsibilities include coaching Associates, maintaining procedures, and communicating priorities with management. The role requires flexible availability, including nights and weekends, and a focus on teamwork and store