Store Operations Lead (Key Carrier)

The TJX Companies, Inc.; Cockeysville (MD); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

The TJX Companies, Inc. is seeking a Key Carrier role at HomeGoods. This elevated position blends coordination duties with leadership responsibilities as the store requires.

Open availability, including nights and weekends, is essential as the role alternates with responsibilities of the Coordinator and can act as Manager on Duty when needed. Responsibilities include maintaining store operations, coaching team members, and ensuring exceptional customer service while adhering to company policies

Qualifications

• Flexible schedule including nights and weekends.
• 1 year retail, 6 months leadership experience.
• Superior communication and organizational skills with attention to detail.
• Knowledge of company standard software, systems, and procedures.

Responsibilities

• Creates a positive internal and external customer experience.
• Acts as Manager on Duty adhering to company policy and procedure.
• Maintains accurate Associate coverage in service areas for a positive customer experience.
• Communicates priorities with management and Associates; provides progress updates.
• Promotes safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Leadership experience

Team player

Communication skills

Problem solving

Multi-tasking

Job description

The TJX Companies, Inc. is seeking a Key Carrier role at HomeGoods. This elevated position blends coordination duties with leadership responsibilities as the store requires.

Open availability, including nights and weekends, is essential as the role alternates with responsibilities of the Coordinator and can act as Manager on Duty when needed. Responsibilities include maintaining store operations, coaching team members, and ensuring exceptional customer service while adhering to company policies