Key Accounts Product Support Rep — Heavy Equipment

Yancey Bros. Co.; Austell (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401k Plan Strong Company Match

Employee Profit Sharing

Wellness Program

Paid Vacations

Job summary

Yancey Bros Co. in Georgia is seeking a Key Accounts Product Support Sales Representative to grow service sales and strengthen customer relationships within an assigned territory.

You will conduct site visits, evaluate equipment, and prepare service proposals to boost both immediate needs and long-term maintenance agreements. Ideal candidates have heavy equipment experience, strong analytical and communication skills, and a valid Georgia driver’s license.

Qualifications

• Must have high school diploma or equivalent.
• Excellent analytical, organization, and communication skills.
• Valid Georgia driver’s license with clean driving history

Responsibilities

• Provides constant support of Product Support Manager’s leadership and direction.
• Increase service sales and market share with all customers in assigned territory.
• Initial exclusive territory - Athens, Ga.
• Maintains current customer and prospect list for assigned territory.
• Coordinates regular customer visits and follow-up.
• Perform site audits, technical reviews of customer equipment, and prepare service related proposals
• Maintains customer call lists, opportunity pipeline and equipment lists in SalesLink
• Promotes external and internal customer relations and good will by investigating customer concerns, researching and providing justification material when required, and communicating those findings promptly to all concerned
• Informs Product Support Manager of new customer service opportunities
• Advises the Product Support Manager and other appropriate parties of any significant active or potential customer concerns
• Provides backup to service team as needed, including after hours or vacation coverage
• Works with vendors to solicit parts or services for proposed service activity
• Maintains up to date maintenance contract pricing

Skills

Analytical skills

Organization skills

Communication skills

Education

High school diploma or equivalent

Job description

Yancey Bros Co. in Georgia is seeking a Key Accounts Product Support Sales Representative to grow service sales and strengthen customer relationships within an assigned territory.

You will conduct site visits, evaluate equipment, and prepare service proposals to boost both immediate needs and long-term maintenance agreements. Ideal candidates have heavy equipment experience, strong analytical and communication skills, and a valid Georgia driver’s license.