Key Accounts Growth Specialist

MSC; Salem (VA); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive benefits

401K and stock purchasing programs

Tuition reimbursement

Paid time off

Health benefits

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. Responsibilities include deepening product penetration, leveraging VMI accounts, and collaborating with internal teams to design

Qualifications

• High school diploma or GED; associate degree preferred.
• 2–4 years of outside sales experience preferred.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing preferred.
• Strong technical aptitude to read and analyze technical materials.
• Demonstrated ability to resolve problems and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and alignment with needs.
• Develop strategies to deepen penetration within accounts, expand revenue opportunities, and achieve targets.
• Serve as a trusted advisor with tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns for accuracy and smooth operations.
• Leverage CRM and forecasting to track sales activity and trends.

Skills

Communication skills

Relationship building

Presentation skills

Time management

Technical aptitude

Integrity

Education

High school diploma or GED; college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order systems

Handheld scanners

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. Responsibilities include deepening product penetration, leveraging VMI accounts, and collaborating with internal teams to design