Key Accounts Executive: Growth & VMI Solutions

MSC Industrial Direct Co., Inc.; Florence (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth and strengthen relationships with existing customers across designated territories. You will manage accounts from $25K to $250K and focus on cross-sell and VMI opportunities with on-site service and proactive account management.

The role emphasizes collaboration with internal teams, accurate forecasting, and delivering value-driven solutions to maximize retention and sustainable growth.

Qualifications

• High school diploma or GED; college degree preferred.
• 2–4 years outside sales/service experience preferred.
• Industry experience in fasteners, industrial supplies, or MRO is a plus.
• Strong communication and relationship-building skills.

Responsibilities

• Build and strengthen relationships with customers at all levels.
• Develop strategies to deepen penetration within accounts and expand revenue.
• Serve as a trusted advisor with tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory and manage returns.
• Use CRM to track activity, forecast and report performance.
• Collaborate with internal teams to deliver service excellence and efficiency.
• Support setup of VMI services at new or existing locations.
• Assist pricing strategy discussions for non-contract customers.

Skills

Communication skills

Presentation skills

Relationship-building

Time management

MS Word

Excel

PowerPoint

Email proficiency

Education

High school diploma or GED

Associate or Bachelor’s degree preferred

Tools

CRM

Handheld scanning devices

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth and strengthen relationships with existing customers across designated territories. You will manage accounts from $25K to $250K and focus on cross-sell and VMI opportunities with on-site service and proactive account management.

The role emphasizes collaboration with internal teams, accurate forecasting, and delivering value-driven solutions to maximize retention and sustainable growth.