Key Accounts Executive – Industrial MRO & VMI Growth

MSC Industrial Direct Co., Inc.; Jackson (MS); Hybrid; USD 35,000 - 55,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes strategic sales, relationship-building, and collaboration with internal teams to exceed customer

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, or manufacturing is preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen account penetration and expand revenue opportunities.
• Serve as a trusted advisor by delivering tailored, value-driven solutions.
• Lead the implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.

Skills

Sales experience

Relationship building

Communication skills

Technical aptitude

Education

High school diploma or GED

Tools

MS Word

Excel

PowerPoint

Email systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize retention and growth. The role emphasizes strategic sales, relationship-building, and collaboration with internal teams to exceed customer