Key Accounts Growth Executive (VMI & Field)

MSC Industrial Direct Co.,Inc.; Chattanooga (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

MSC Industrial Supply Co. in Chattanooga, TN is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated locations.

This role manages portfolios with potential revenues from $1.5M to $2M, emphasizes account management, and collaborates with teams to deliver on-site service and strategic sales execution, aiming to maximize retention and sustainable growth.

Qualifications

• High school diploma or GED; 2–4 year college degree preferred.
• 2–3 years outside sales experience preferred but not required.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; adapt to order systems and devices.
• Strong organizational, time management, and basic math skills.
• Valid driver's license; company car provided.
• Ability to work from a home office with internet access.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen penetration within accounts and achieve targets.
• Serve as a trusted advisor delivering tailored solutions addressing customer priorities.
• Lead the implementation of programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity, analyze trends, and forecast.
• Collaborate with internal teams to deliver service excellence and follow-up.
• Drive setup and optimization of VMI services at accounts.
• Collaborate on pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare timely sales reports aligned with management expectations.
• Submit customer orders using ordering technology.

Skills

Relationship building

Communication

Problem solving

Presentation skills

MS Office

Education

High school diploma or GED

2–4 year college degree preferred

Tools

CRM systems

Handheld scanners

Order entry software

Job description

MSC Industrial Supply Co. in Chattanooga, TN is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated locations.

This role manages portfolios with potential revenues from $1.5M to $2M, emphasizes account management, and collaborates with teams to deliver on-site service and strategic sales execution, aiming to maximize retention and sustainable growth.