Key Accounts Executive — Remote/Home Office

MSC

Vinton (VA)

On-site

USD 39,000 - 61,000

Full time

14 days+

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Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities in designated territories.

You will manage portfolios with revenues from $25K to $250K, delivering on-site service and comprehensive account management to maximize customer retention and growth. The role emphasizes deepening product penetration, developing strategic sales plans, and collaborating with sales management to

Qualifications

High school diploma or GED required; 2–4 year college degree preferred.
2–3 years of outside direct sales/service experience preferred but not required.
Industry experience in fasteners, chemicals, industrial maintenance, electrical, or related fields is a plus.
Strong technical aptitude with ability to read and analyze technical materials.
Excellent communication, presentation, listening, and relationship-building skills.
Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
Strong organizational, time management, and basic math skills.

Responsibilities

Build and strengthen relationships with customers at various levels to ensure retention and satisfaction.
Develop and execute strategies to deepen account penetration and revenue opportunities.
Serve as a trusted advisor by delivering tailored, value-driven solutions.
Lead the implementation of major programs within assigned accounts.
Process orders, verify shipments, stock inventory, and manage returns.
Utilize CRM to track sales activity, forecast and report.
Collaborate with internal teams to deliver operational excellence and service.