Remote Key Accounts Executive

MSC Industrial Supply Co.; Columbus (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

MSC Industrial Supply Co. in Columbus, MS is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within designated territories.

The role manages portfolios with revenues from $25K to $250K, delivering on-site service and account management to maximize retention and growth. You will implement strategic sales plans, work with internal teams, and help customers optimize product penetration

Qualifications

• High school diploma or GED; 2–4 year college degree preferred.
• 2–3 years outside direct sales experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, etc. preferred.
• Strong technical aptitude to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• High degree of integrity and ability to build long-term customer relationships.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen penetration within accounts and expand revenue opportunities.
• Serve as a trusted advisor with tailored, value-driven solutions.
• Lead implementation of major company programs within assigned accounts.
• Process orders, verify shipments, stock inventory, and manage returns.
• Leverage CRM to track sales activity, analyze trends, and forecast.
• Collaborate with internal teams to deliver exceptional service.
• Drive setup and optimization of vending and VMI services in accounts.
• Design pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions.
• Prepare and submit timely sales reports for management alignment.
• Submit customer orders using ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability.

Skills

Communication

Relationship building

Presentation skills

Problem solving

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

Order management systems

Handheld scanning devices

Job description

MSC Industrial Supply Co. in Columbus, MS is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell and upsell opportunities within designated territories.

The role manages portfolios with revenues from $25K to $250K, delivering on-site service and account management to maximize retention and growth. You will implement strategic sales plans, work with internal teams, and help customers optimize product penetration