Strategic Key Accounts Growth Specialist

MSC Industrial Direct Co., Inc.; Omaha (NE); On-site; USD 39,000 - 61,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities in designated territories.

You will manage portfolios with potential revenues from $25K to $250K, while delivering on-site service and comprehensive account management to maximize retention. The role emphasizes strategic sales execution, collaboration with internal teams, and accurate forecasting using CRM systems.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3 years outside sales/service experience preferred but not required.
• Industry experience in fasteners, chemicals, industrial maintenance supplies, electrical, etc. preferred.
• Strong technical aptitude to read and analyze technical materials.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels.
• Develop strategies to deepen account penetration and expand revenue opportunities.
• Serve as trusted advisor delivering tailored, value‑driven solutions.
• Lead implementation of major company programs within accounts.
• Process orders, verify shipments, stock inventory, and manage returns.

Skills

Customer relationship management

Communication skills

Presentation skills

Time management

Problem solving

Education

High school diploma or GED

2–4 year college degree preferred

Tools

MS Word

Excel

PowerPoint

Email

CRM systems

Handheld scanners

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities in designated territories.

You will manage portfolios with potential revenues from $25K to $250K, while delivering on-site service and comprehensive account management to maximize retention. The role emphasizes strategic sales execution, collaboration with internal teams, and accurate forecasting using CRM systems.