Strategic Key Accounts Executive – Growth & VMI

MSC Industrial Direct Co., Inc.; Roanoke (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

This role focuses on on-site service delivery, strategic account management, and sustainable growth across key accounts with revenues ranging from $25K to $250K. Responsibilities include expanding sales through new acquisitions, deepening product penetration, and leveraging CRM data to

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention and satisfaction.
• Develop and execute strategies to deepen account penetration and achieve sales targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, verify shipments, manage stockInventory and returns for accuracy and smooth daily operations.
• Use CRM and account management systems to track sales activity, analyze trends, and forecast accurately.
• Collaborate with internal teams to deliver operational excellence and exceed customer expectations.
• Drive setup and optimization of vending and VMI services at new or existing locations.
• Work with sales management to design pricing strategies for non-contract customers.
• Monitor market trends and competitors to provide forward-looking solutions for customers.
• Prepare and submit timely, accurate sales reports aligned with management expectations.

Job description

MSC Industrial Supply Co. is seeking a Key Accounts Executive to drive sales growth by expanding relationships with existing customers and identifying cross-sell opportunities within designated territories.

This role focuses on on-site service delivery, strategic account management, and sustainable growth across key accounts with revenues ranging from $25K to $250K. Responsibilities include expanding sales through new acquisitions, deepening product penetration, and leveraging CRM data to