Key Accounts Coordinator | Growth & Order Management

Gruppo Orsero; Vineland (AL); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary $70,000 – $90,000 per year

Health, dental and vision insurance

401(k)

Paid time off

Growth path toward Account Manager

Descrizione del lavoro

Gruppo Orsero in Vineland, NJ is expanding its Southeast and West Coast key accounts and seeks two Account Coordinators to manage day-to-day details and be the primary liaison between customers and operations.

You will enter and confirm orders, track shipments, respond to routine questions on availability/pricing, and coordinate with Logistics and QA. Prior experience in customer service or order management is required; ERP familiarity is preferred.

Competenze

• 2+ years of experience in customer service, sales support, or order management.
• Proficiency in Excel.
• Eligible to work in the United States.

Mansioni

• Manage orders: Enter and confirm orders, track shipments and update customers on delivery status.
• Answer routine customer questions on availability, pricing and deliveries; escalate bigger issues to the Account Manager.
• Coordinate with operations: Work with Logistics, Vineland team and QA to keep orders on time and in spec; process claims, credits and adjustments.
• Support pricing and bids: Maintain price sheets, gather data for RFP/RFQ responses and send crop/supply updates.
• Prepare reports: Pull sales and service reports, track progress against account goals and prepare materials for seasonal reviews and customer meetings.
• Keep records organized: Update CRM and schedule meetings/travel for the Account Manager.

Conoscenze

Customer service

Sales support

Order management

Spanish

Strumenti

Excel

ERP systems

Descrizione del lavoro

Gruppo Orsero in Vineland, NJ is expanding its Southeast and West Coast key accounts and seeks two Account Coordinators to manage day-to-day details and be the primary liaison between customers and operations.

You will enter and confirm orders, track shipments, respond to routine questions on availability/pricing, and coordinate with Logistics and QA. Prior experience in customer service or order management is required; ERP familiarity is preferred.