Key Accounts Coordinator – Produce & Logistics

Gruppo Orsero; Vineland (NJ); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental and vision insurance

401(k)

Paid time off

Growth path toward Account Manager

Descrizione del lavoro

Trucco, Inc. is a family-owned importer and distributor of fresh produce, nuts and dried fruits, with a Vineland, NJ distribution center. The Account Coordinator will support daily key-account activities, partner with the Account Manager, and ensure smooth order flow from quotes to delivery.

You will be the frontline for customer needs, coordinate with Logistics, QA and operations, and contribute to pricing, data gathering for RFQ responses, and seasonal reviews.

Competenze

• 2+ years of experience in customer service, sales support or order management.
• Strong attention to detail and the ability to manage many orders and deadlines at once.
• Clear, friendly communication by phone and email.
• Proficiency in Excel.
• Flexibility to work hours that cover Southeast and West Coast customers when needed.
• Eligible to work in the United States.

Mansioni

• Manage orders: enter and confirm orders, track shipments, update customers on delivery.
• Be the first point of contact for routine questions and escalate bigger issues.
• Coordinate with operations to keep orders on time and in spec; process credits and adjustments.
• Support pricing and bids by maintaining price sheets and data for responses.
• Prepare sales and service reports and materials for reviews and meetings.
• Maintain CRM records and schedule meetings and travel for the Account Manager.

Conoscenze

Customer service

Order management

Attention to detail

Communication

Excel

Flexibility

Strumenti

ERP systems

Order-entry systems

Descrizione del lavoro

Trucco, Inc. is a family-owned importer and distributor of fresh produce, nuts and dried fruits, with a Vineland, NJ distribution center. The Account Coordinator will support daily key-account activities, partner with the Account Manager, and ensure smooth order flow from quotes to delivery.

You will be the frontline for customer needs, coordinate with Logistics, QA and operations, and contribute to pricing, data gathering for RFQ responses, and seasonal reviews.