Customer Operations Specialist (Logistics & Support)

geodi; Woodbridge Township (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

GEODIS is seeking a Logistics Coordinator to manage daily account operations and optimize service delivery in a fast-paced environment. You will analyze customer inquiries, schedule pickups and deliveries, and ensure bookings and tracking with the Carrier Team.

Collaboration with Account Executives on pricing and quotes is required. Join GEODIS in Woodbridge Township, NJ, bringing strong communication and multitasking abilities to support top-brand logistics solutions and exceptional customer

Qualifications

• Bachelor's degree or related field preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage day-to-day operations for assigned accounts and identify service improvements.
• Analyze customer inquiries and provide timely updates.
• Schedule pickups/deliveries based on client needs.
• Coordinate with Carrier Team to ensure bookings and tracking.
• Support pricing and quotes with guidance from Account Executive.

Skills

Customer service

Communication

Teamwork

Multitasking

Problem solving

Education

Bachelor's degree in Supply Chain/Logistics

Tools

Freight brokerage software

Job description

GEODIS is seeking a Logistics Coordinator to manage daily account operations and optimize service delivery in a fast-paced environment. You will analyze customer inquiries, schedule pickups and deliveries, and ensure bookings and tracking with the Carrier Team.

Collaboration with Account Executives on pricing and quotes is required. Join GEODIS in Woodbridge Township, NJ, bringing strong communication and multitasking abilities to support top-brand logistics solutions and exceptional customer