Account Coordinator: Growth Path to Account Manager

Orsero Group; Vineland (NJ); In loco; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental & vision

401(k)

Paid time off

Growth path to Account Manager

Descrizione del lavoro

Trucco, Inc. in Vineland, NJ, a family-owned importer and nationwide distributor of fresh produce, is seeking two Account Coordinators to support Southeast and West Coast key accounts. You will partner with the Account Manager and handle day-to-day order details.

You will be the first point of contact for routine customer needs, coordinate with Logistics, QA, and operations, and assist with pricing, bids and reporting. Growth path toward an Account Manager role.

Competenze

• 2+ years of experience in customer service, sales support or order management.
• Strong attention to detail and the ability to manage many orders and deadlines at once.
• Clear, friendly communication by phone and email.
• Proficiency in Excel.
• Flexibility to work hours that cover Southeast and West Coast customers when needed.
• Eligible to work in the United States.

Mansioni

• Manage orders. Enter and confirm orders, track shipments and keep customers updated on delivery status.
• Be the first point of contact. Answer routine customer questions on availability, pricing and deliveries, and escalate bigger issues to the Account Manager.
• Coordinate with operations. Work with Logistics, the Vineland team and QA to keep orders on time and in spec; process claims, credits and adjustments.
• Support pricing and bids. Maintain price sheets, gather data for RFP/RFQ responses and send out crop and supply updates.
• Prepare reports. Pull sales and service reports, track progress against account goals and prepare materials for seasonal reviews and customer meetings.
• Keep things organized. Keep customer records and the CRM up to date, and help schedule meetings and travel for the Account Manager.

Conoscenze

Customer service

Sales support

Order management

Communication

Excel

Flexibility

US work eligibility

Strumenti

ERP systems

Descrizione del lavoro

Trucco, Inc. in Vineland, NJ, a family-owned importer and nationwide distributor of fresh produce, is seeking two Account Coordinators to support Southeast and West Coast key accounts. You will partner with the Account Manager and handle day-to-day order details.

You will be the first point of contact for routine customer needs, coordinate with Logistics, QA, and operations, and assist with pricing, bids and reporting. Growth path toward an Account Manager role.