Customer Accounts Specialist: Growth & Impact

Amcor; Appleton, Oshkosh, Neenah (WI, WI, WI); Presencial; USD 42.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision plans

Flexible time off

Retirement plan with company match

Parental Leave

Discretionary annual bonus

Descripción de la vacante

Amcor is seeking a Customer Account Specialist I in North America to serve as the face of Amcor for our customers. You will handle order processing, monitor shipments, and coordinate inventory to ensure on-time delivery and accurate documentation.

Join a collaborative team and support continuous improvement while upholding Amcor’s safety and quality standards. A Bachelor’s degree and basic MS Office skills are preferred.

Formación

• Bachelor’s degree preferred.
• Experience in a Manufacturing and/or Customer Service environment preferred.
• Basic Microsoft Office skills.

Responsabilidades

• Build customer loyalty through positive customer engagement.
• Collaborate with other functions on escalated issues related to orders, graphics, ship dates, quality concerns and more to meet customer expectations.
• Participate in conversations with customers regarding terms, agreements, purchase orders, inventory, and order status; ask for assistance from Sales or fellow Customer Account Specialists.
• Follow standard processes and comply with service level agreements to support our customer-centric organization.
• Develop cross functional technical knowledge of products, order management systems and manufacturing processes.

Conocimientos

Customer Service

Communication

Attention to detail

Time management

Initiative

Educación

Bachelor’s degree

Herramientas

Microsoft Office

Descripción del empleo

Amcor is seeking a Customer Account Specialist I in North America to serve as the face of Amcor for our customers. You will handle order processing, monitor shipments, and coordinate inventory to ensure on-time delivery and accurate documentation.

Join a collaborative team and support continuous improvement while upholding Amcor’s safety and quality standards. A Bachelor’s degree and basic MS Office skills are preferred.