K-12 EdTech Implementation Lead (Remote)

SchooLinks; United States; Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health coverage

401K with company matching

Dental & Vision

Parental Leave

Subsidized gym membership

Remote work stipend

Annual team offsite

Job summary

SchooLinks is seeking an Implementation Manager to serve as the primary contact and strategic partner for school districts from kickoff through sustained platform adoption. You will own end-to-end implementation, translate district goals into rollout plans, and build trusted relationships with counselors, administrators, and CTE leaders.

This role blends project management, K-12 education consulting, and product expertise.

Qualifications

• 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services.
• Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations.
• Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups.
• Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio.

Responsibilities

• Own the end-to-end implementation for a portfolio of districts, including onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management.
• Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria.
• Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates).
• Lead training sessions with district champions training them to successfully use the platform - 20-25% travel, heavy during back to school season
• Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce.
• Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned.
• Proactively surface risks to launch timelines and elevate to the Director of Implementations as needed

Skills

Implementation experience

Project management

Communication skills

Organizational skills

Tools

Gainsight

Salesforce

Job description

SchooLinks is seeking an Implementation Manager to serve as the primary contact and strategic partner for school districts from kickoff through sustained platform adoption. You will own end-to-end implementation, translate district goals into rollout plans, and build trusted relationships with counselors, administrators, and CTE leaders.

This role blends project management, K-12 education consulting, and product expertise.