Junior Service Advisor: Customer-Focused, Tech-Savvy

AutoNation; Sanford (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k matching

Health insurance

Vehicle discounts

YouDecide deals

Job summary

AutoNation is seeking a Service Advisor in Florida to bridge customers and service technicians. You’ll greet clients, review vehicle needs, set appointments, and explain maintenance recommendations in clear language while identifying opportunities to enhance safety and reliability.

The role emphasizes delivering an exceptional customer experience, meeting sales goals, and collaborating with parts and service teams.

Qualifications

• High school diploma or equivalent.
• Excellent customer experience and communication skills.
• Valid in-state driver’s license with a clean driving record.
• Prior sales experience preferred but not required.

Responsibilities

• Set, confirm and prepare for appointments with customers.
• Explain the Service Technician's recommendations in plain language.
• Identify up-sell opportunities to keep vehicles safe and reliable.
• Produce repair orders with cost and time estimates.
• Maintain ongoing communication with customers and technicians.

Skills

Customer service

Sales experience

Communication

Consultative selling

Organizational skills

Technology proficiency

Education

High school diploma or equivalent

Job description

AutoNation is seeking a Service Advisor in Florida to bridge customers and service technicians. You’ll greet clients, review vehicle needs, set appointments, and explain maintenance recommendations in clear language while identifying opportunities to enhance safety and reliability.

The role emphasizes delivering an exceptional customer experience, meeting sales goals, and collaborating with parts and service teams.