Junior IT Support Specialist - DoD Cleared End-User Admin

LaunchTech; Dahlgren (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k) with company match

Paid Time Off

Job summary

LaunchTech is seeking a hands-on IT Support Specialist to support end users at DoD facilities, including Dahlgren, VA. You will troubleshoot hardware, software, printers, and networks, and provide in-person and remote help to keep missions productive.

This is a customer-facing, on-site role requiring 2+ years of general work experience, 1+ year IT experience, and an active DoW Secret security clearance with a DoD 8570 IAT II certification. Travel up to 10% is expected.

Qualifications

• 2+ years of general (full-time) work experience.
• 1+ year of directly related IT experience.
• DoD 8570 IAT II certification (e.g., Security+).
• Active DoW Secret security clearance.
• Ability to lift and carry 25 lbs and move around a large facility.

Responsibilities

• Conduct day-to-day administration of hardware, software, network and users.
• Provide in-person and phone support to end users.
• Install hardware at End User offices (laptops, desktops, monitors).
• Contribute to large-scale projects and events.

Skills

General work exp

IT experience

DoD 8570 IAT II

Active DoD Secret Clearance

Mobility/physical ability

Communication skills

Job description

LaunchTech is seeking a hands-on IT Support Specialist to support end users at DoD facilities, including Dahlgren, VA. You will troubleshoot hardware, software, printers, and networks, and provide in-person and remote help to keep missions productive.

This is a customer-facing, on-site role requiring 2+ years of general work experience, 1+ year IT experience, and an active DoW Secret security clearance with a DoD 8570 IAT II certification. Travel up to 10% is expected.