Junior IT Support Admin - Secret Clearance, On-Site

LaunchTech; Colorado Springs (CO); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

LaunchTech is seeking an IT Support Specialist to join our end-user support team across multiple federal locations, including Schriever Space Force Base and nearby sites. The role requires a DoD 8570 IAT II certification and an active DoW Secret clearance.

You will administer hardware, software, and network resources, provide hands-on and remote end-user support, install equipment, and contribute to large programs. Travel is possible; professionalism is essential.

Qualifications

• 2+ years of general full-time work experience.
• 1+ years of directly related IT experience.
• Current DoD 8570 IAT level II certification (e.g. Security+, CISSP-ISSAP).
• Must be able to lift and carry 25 lbs.
• Must be able to move around a large facility and perform desk work and other physical tasks.
• Must have an active DoW Secret Security Clearance.

Responsabilités

• Administer day-to-day hardware, software, network and user support.
• Provide in-person and phone support for end-user troubleshooting (computers, printers, software, OS, Office).
• Install hardware at End User offices (laptops, desktops, monitors, etc).
• Contribute to large-scale projects and events.
• Maintain professional communication and customer-facing demeanor.

Connaissances

IT support

Customer service

Communication skills

Security clearance

Physical fitness

IAT II cert

Description du poste

LaunchTech is seeking an IT Support Specialist to join our end-user support team across multiple federal locations, including Schriever Space Force Base and nearby sites. The role requires a DoD 8570 IAT II certification and an active DoW Secret clearance.

You will administer hardware, software, and network resources, provide hands-on and remote end-user support, install equipment, and contribute to large programs. Travel is possible; professionalism is essential.