Junior IT End-User Support Specialist - DoD Secret

LaunchTech; Fort Belvoir (VA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Paid Time Off (PTO)

Mission-driven work with opportunities

Job summary

LaunchTech is seeking an IT Support Specialist to join our crew supporting the Missile Defense Agency on the IRES contract. You will provide day-to-day admin of hardware, software, network and users, and assist end users at Fort Belvoir, VA and other locations as needed.

The role requires 2+ years of general IT experience, 1+ year related IT work, and an active DoD Secret clearance with DoD 8570 IAT II certification.

Qualifications

• 2+ years of general (full-time) work experience; may be reduced with advanced education.
• 1+ years of directly related IT experience.
• Current DoD 8570 IAT Level II certification.
• Active DoD Secret Security Clearance.

Responsibilities

• Administer hardware, software, network and users on a day-to-day basis.
• Provide in-person and phone end-user support for troubleshooting hardware, software, OS, and Office apps.
• Install hardware at End User offices (laptops, desktops, monitors).
• Contribute to large-scale projects and events.

Skills

Communication skills

Customer service

Professionalism

Team collaboration

Education

DoD 8570 IAT Level II certification

Active DoD Secret Security Clearance

Job description

LaunchTech is seeking an IT Support Specialist to join our crew supporting the Missile Defense Agency on the IRES contract. You will provide day-to-day admin of hardware, software, network and users, and assist end users at Fort Belvoir, VA and other locations as needed.

The role requires 2+ years of general IT experience, 1+ year related IT work, and an active DoD Secret clearance with DoD 8570 IAT II certification.