Junior IT Engineer — Remote, Flexible, Learn IT Automation

AgileEngine, LLC.; Blacksburg (VA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations. You will configure Okta integrations, manage Google Workspace and Slack, and handle endpoints across macOS and Windows. This hands-on role offers growth alongside senior engineers.

You will learn IT automation using Okta Workflows and Jira Automation while collaborating with a distributed team to improve IT efficiency and documentation.

Qualifications

• 2+ years hands-on experience supporting or managing SaaS platforms in a corporate environment.
• Basic familiarity with public cloud concepts and cloud-native technologies.
• Exposure to DevOps/SRE principles, basic infrastructure-as-code concepts, or collaboration tool integrations.
• Strong communication skills and the ability to collaborate effectively across distributed, asynchronous teams.
• A proactive mindset with a strong desire to learn, grow, and build technical skills alongside senior engineers.
• Exposure to or an interest in automating repetitive IT tasks using workflow and automation tools.
• Strong problem-solving skills and a track record of executing assigned IT tasks reliably.

Responsibilities

• Assist in configuring and maintaining Okta integrations, Sandboxes, and profile masters across the organization.
• Support the administration of internal productivity and workplace SaaS platforms, including Google Workspace, Atlassian Suite, Slack, and GitHub, to enhance the employee experience.
• Support endpoint management for a mixed macOS and Windows device environment using tools like Iru (f/k/a Kandji) and Intune.
• Act as a reliable point of support and escalation for end-user technical issues.
• Learn and help implement basic IT automations using tools like Okta Workflows and Jira Automation to streamline routine tasks.
• Collaborate with senior team members to evaluate technical requirements and help implement sustainable IT solutions.
• Assist in identifying opportunities to improve operational efficiency across teams.
• Maintain and update documentation for IT configurations, processes, and system improvements.

Skills

SaaS platforms

Cloud concepts

DevOps/SRE

Infrastructure as code

Communication

Proactive mindset

Automation

Problem solving

Tools

Okta

Google Workspace

Slack

Atlassian Suite

GitHub

Intune

Iru (Kandji)

Job description

AgileEngine is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations. You will configure Okta integrations, manage Google Workspace and Slack, and handle endpoints across macOS and Windows. This hands-on role offers growth alongside senior engineers.

You will learn IT automation using Okta Workflows and Jira Automation while collaborating with a distributed team to improve IT efficiency and documentation.