Junior IT Engineer - Remote and Flexible SaaS Ops

AgileEngine, LLC.; Tallahassee (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine, LLC. is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations, configuring Okta integrations and administering Google Workspace and Slack.

You will manage endpoints across macOS and Windows and learn IT automation alongside senior engineers. This hands-on role emphasizes collaboration, learning, and implementing basic automations with Okta Workflows and Jira Automation, while contributing to operational efficiency and documentation.

Qualifications

• 2+ years hands-on experience supporting or managing SaaS platforms in a corporate environment.
• Basic familiarity with cloud concepts and cloud-native technologies.
• Exposure to DevOps/SRE principles, IaC concepts, or collaboration tool integrations.
• Strong communication skills and ability to collaborate across distributed teams.
• Proactive mindset to learn, grow, and build technical skills with senior engineers.

Responsibilities

• Assist in configuring and maintaining Okta integrations, Sandboxes, and profile masters.
• Support administration of Google Workspace, Atlassian Suite, Slack, and GitHub.
• Support endpoint management for macOS and Windows using Intune and Iru Kandji.
• Serve as a reliable point of support and escalation for end-user issues.
• Learn and help implement basic IT automations with Okta Workflows and Jira Automation.
• Collaborate with seniors to evaluate requirements and implement IT solutions.
• Identify opportunities to improve operational efficiency across teams.
• Maintain and update IT configurations, processes, and system documentation.

Skills

SaaS platforms

Cloud concepts

DevOps/SRE

Communication skills

Automation interest

Tools

Okta Workflows

Jira Automation

Intune

Iru Kandji

Google Workspace

Slack

GitHub

Job description

AgileEngine, LLC. is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations, configuring Okta integrations and administering Google Workspace and Slack.

You will manage endpoints across macOS and Windows and learn IT automation alongside senior engineers. This hands-on role emphasizes collaboration, learning, and implementing basic automations with Okta Workflows and Jira Automation, while contributing to operational efficiency and documentation.