Junior IT Engineer: SaaS & Automation Focus

AgileEngine, LLC.; Fort Lauderdale (FL); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations, configuring Okta integrations, administering Google Workspace and Slack, and managing endpoints across macOS and Windows. It is a hands-on role for someone eager to learn IT automation alongside senior engineers.

You will learn and help implement basic IT automations using Okta Workflows and Jira Automation while collaborating with senior teammates to evaluate requirements and implement

Qualifications

• 2+ years of hands-on experience supporting or managing SaaS platforms in a corporate environment.
• Basic familiarity with public cloud concepts and cloud-native technologies.
• Exposure to DevOps/SRE principles, basic infrastructure-as-code concepts, or collaboration tool integrations.
• Strong communication skills and the ability to collaborate effectively across distributed, asynchronous teams.
• A proactive mindset with a strong desire to learn, grow, and build technical skills alongside senior engineers.
• Exposure to or an interest in automating repetitive IT tasks using workflow and automation tools.
• Strong problem-solving skills and a track record of executing assigned IT tasks reliably.

Responsibilities

• Assist in configuring and maintaining Okta integrations, Sandboxes, and profile masters across the organization.
• Support the administration of internal productivity and workplace SaaS platforms, including Google Workspace, Atlassian Suite, Slack, and GitHub, to enhance the employee experience.
• Support endpoint management for a mixed macOS and Windows device environment using tools like Iru (f/k/a Kandji) and Intune.
• Act as a reliable point of support and escalation for end-user technical issues.
• Learn and help implement basic IT automations using tools like Okta Workflows and Jira Automation to streamline routine tasks.
• Collaborate with senior team members to evaluate technical requirements and help implement sustainable IT solutions.
• Assist in identifying opportunities to improve operational efficiency across teams.
• Maintain and update documentation for IT configurations, processes, and system improvements.

Skills

2+ years hands-on SaaS experience

Public cloud familiarity

DevOps/SRE exposure

Strong communication

Learning mindset

Automation interest

Tools

Okta

Google Workspace

Slack

GitHub

Iru/Kandji

Intune

Jira

Job description

AgileEngine is seeking a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations, configuring Okta integrations, administering Google Workspace and Slack, and managing endpoints across macOS and Windows. It is a hands-on role for someone eager to learn IT automation alongside senior engineers.

You will learn and help implement basic IT automations using Okta Workflows and Jira Automation while collaborating with senior teammates to evaluate requirements and implement