Joyful Guest Service Associate - Cake Boutique

Nothing Bundt Cakes; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes in Florida is seeking a friendly Guest Service Representative to welcome guests, help with cake selections, process orders at the point-of-sale, and promote NbC products. You will be the first brand contact in our bakery and contribute to a joyful, memorable experience for every guest.

The role emphasizes high energy, reliability, and the ability to multi-task in a fast-paced bakery. Prior guest service experience is a plus, and flexibility to work varied shifts is required

Qualifications

• Openness to greet guests warmly and assist with questions.
• Ability to educate guests about NbC cakes, sizes, flavors and promotions.
• Comfort with handling transactions at the register and processing payments.

Responsibilities

• Greet guests and determine needs with warmth and enthusiasm.
• Educate guests about cake options and add-on merchandise.
• Process orders accurately using the POS system and promote NbC Email Club.
• Maintain clean, organized bakery presentation and displays.
• Assist with cake decoration or packaging as needed.
• Adhere to health and safety guidelines and NbC policies.

Skills

Customer service

Communication

Multitasking

Cash handling

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Nothing Bundt Cakes in Florida is seeking a friendly Guest Service Representative to welcome guests, help with cake selections, process orders at the point-of-sale, and promote NbC products. You will be the first brand contact in our bakery and contribute to a joyful, memorable experience for every guest.

The role emphasizes high energy, reliability, and the ability to multi-task in a fast-paced bakery. Prior guest service experience is a plus, and flexibility to work varied shifts is required