Joyful Guest Experience Specialist (Cake Discounts)

Nothing Bundt Cakes #192; Herndon (VA); Presencial; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Employee discounts

Flexible schedule

Resumo da oferta

Nothing Bundt Cakes is seeking a Guest Services Representative to welcome guests, help them choose the perfect cake for celebrations, and ensure orders run smoothly. You will assist with merchandise and maintain a clean, inviting bakery environment.

This role emphasizes warmth, product knowledge, and delivering a joyful customer experience. Responsibilities include greeting guests, explaining cake options, processing orders at the POS, and supporting cake decorating and packaging as needed.

Qualificações

• Customer service experience preferred.
• Ability to explain cake options clearly.
• Friendly and professional demeanor.

Responsabilidades

• Greet walk-in and phone guests warmly to determine interests and needs using NbC service steps.
• Educate guests on NbC cake distinctions, sizes, flavors, pricing and promotions.

Conhecimentos

Guest service

Communication

Sales support

Ferramentas

POS system

Descrição da oferta de emprego

Nothing Bundt Cakes is seeking a Guest Services Representative to welcome guests, help them choose the perfect cake for celebrations, and ensure orders run smoothly. You will assist with merchandise and maintain a clean, inviting bakery environment.

This role emphasizes warmth, product knowledge, and delivering a joyful customer experience. Responsibilities include greeting guests, explaining cake options, processing orders at the POS, and supporting cake decorating and packaging as needed.