Bakery Guest Experience Specialist

Nothing Bundt Cakes - Mt Pleasant; Mount Pleasant (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes Mt Pleasant is seeking a friendly Guest Service Representative to greet guests warmly, discover their needs for celebrations, and guide them to the perfect cake, flavor, and size. You will embody NbC values, deliver genuine service, and help create a memorable, joyful bakery experience for every guest.

You will process orders at the register, invite guests to join the Email Club, maintain a clean display, restock merchandise, and assist with packaging and decorations as

Qualifications

• No formal education or work experience is required, but prior guest service in bakery/retail is a plus.
• Strong communication and guest-first attitude to create a welcoming environment.
• Ability to learn NbC cake distinctions, sizes, flavors, and promotions.

Responsibilities

• Greet guests warmly and determine interests and needs.
• Process guest orders at the POS accurately.
• Upsell accessories like balloons, candles, and cards.
• Maintain clean, organized bakery presentation and display case.
• Assist with packaging and decorations as needed.
• Adhere to health, safety, and dress code policies.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

No formal education required

Tools

POS system

Job description

Nothing Bundt Cakes Mt Pleasant is seeking a friendly Guest Service Representative to greet guests warmly, discover their needs for celebrations, and guide them to the perfect cake, flavor, and size. You will embody NbC values, deliver genuine service, and help create a memorable, joyful bakery experience for every guest.

You will process orders at the register, invite guests to join the Email Club, maintain a clean display, restock merchandise, and assist with packaging and decorations as