Joyful Guest Experience Specialist

Wingstop; Marvin (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Nothing Bundt Cakes is seeking a friendly Guest Service Representative in North Carolina to warmly welcome guests, answer questions, and guide them through our cake options. You will handle walk-in and phone inquiries, process orders at the POS, and help create joyful celebrations while upholding NbC standards.

The ideal candidate is energetic, detail-oriented, reliable, and comfortable with fast-paced bakery environments.

Qualifications

• Must be 16 years of age or older.
• No formal education required; guest service experience is a plus.

Responsibilities

• Greet walk-in and phone guests with warmth and assist interests/needs.
• Educate guests on NbC cake options, sizes, flavors, pricing and promotions.
• Process guest orders accurately using the POS system.
• Suggest additional merchandise to complete celebrations (balloons, cards, etc.).
• Maintain clean, organized bakery presentation and displays.

Skills

Interpersonal skills

Customer service

Multi-tasking

Attention to detail

Stand for long periods

Reliable

Team player

Education

No formal education required

Guest service experience preferred

Tools

Point-of-Sale (POS) system

Job description

Nothing Bundt Cakes is seeking a friendly Guest Service Representative in North Carolina to warmly welcome guests, answer questions, and guide them through our cake options. You will handle walk-in and phone inquiries, process orders at the POS, and help create joyful celebrations while upholding NbC standards.

The ideal candidate is energetic, detail-oriented, reliable, and comfortable with fast-paced bakery environments.