Bakery Guest Experience Specialist

Nothing Bundt Cakes; Ramsey (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Nothing Bundt Cakes seeks a friendly Guest Service Representative to greet guests, share cake knowledge, process orders, and help create celebratory experiences in our bakery. You will promote NbC products, assist with merchandise and decorations, and ensure a clean, welcoming environment while adhering to health and safety guidelines and company policies.

Flexibility to work varied shifts including weekends and holidays is required, with focus on delivering joy and a memorable NbC experience to

Qualifications

• Must be 16 years of age or older.
• No formal education or work experience required; experience is a plus.

Responsibilities

• Greet guests warmly and determine needs.
• Educate guests on cake options, sizes and pricing.
• Suggest add-ons like balloons, candles, and cards.
• Process orders accurately using the POS system.
• Maintain a clean, organized bakery presentation and displays.
• Assist with cake decorations and packaging as needed.
• Adhere to health, safety & dress code policies.
• Maintain reliable attendance and punctuality.

Skills

Interpersonal skills

Customer service

Multitasking

Attention to detail

Organization

POS familiarity

Tools

Point-of-sale system

Job description

Nothing Bundt Cakes seeks a friendly Guest Service Representative to greet guests, share cake knowledge, process orders, and help create celebratory experiences in our bakery. You will promote NbC products, assist with merchandise and decorations, and ensure a clean, welcoming environment while adhering to health and safety guidelines and company policies.

Flexibility to work varied shifts including weekends and holidays is required, with focus on delivering joy and a memorable NbC experience to