Joyful Bakery Guest Experience Specialist

Nothing Bundt Cakes; Santa Clara (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Nothing Bundt Cakes in Santa Clara, CA seeks a customer-service focused team member to deliver warm hospitality while guiding guests through cake options and celebrations. You will prepare and package cakes, maintain a clean environment, and handle phone orders to ensure a seamless guest experience.

The role emphasizes friendly interaction, multitasking, and physical capability to lift 30–40 lbs and stand during shifts, in a fast-paced bakery setting.

Qualifications

• Friendly, upbeat personality.
• Strong communication and guest service skills.
• Ability to multitask and stay organized.
• Ability to lift 30–40 lbs.
• Ability to stand and move throughout shifts.
• Must be eligible to work in the United States.
• Must agree to a background check.

Responsibilities

• Delivering warm, joyful hospitality to every guest.
• Guiding guests through cake options, flavors, and celebration needs.
• Preparing and packaging cakes with brand consistency.
• Maintaining a clean, inviting bakery environment.
• Managing phone orders and special requests.
• Ensuring every guest receives a joyful, seamless experience.

Job description

Nothing Bundt Cakes in Santa Clara, CA seeks a customer-service focused team member to deliver warm hospitality while guiding guests through cake options and celebrations. You will prepare and package cakes, maintain a clean environment, and handle phone orders to ensure a seamless guest experience.

The role emphasizes friendly interaction, multitasking, and physical capability to lift 30–40 lbs and stand during shifts, in a fast-paced bakery setting.