Joy Creator: Warm Guest Experience Specialist

Nothing Bundt Cakes; Warrington Township (Bucks County); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Nothing Bundt Cakes is seeking a Joy Creator to greet guests, explain cake options, and assist with orders in a fast-paced bakery environment.

You will maintain a welcoming atmosphere, support the team, and help ensure a memorable celebration for every guest. Prior guest service experience is a plus; must be able to stand long hours and lift up to 35 pounds; weekend availability is expected.

Qualifikationen

• Must be at least 15 years old.
• Guest service experience at bakery/restaurant/retail is a plus.
• Ability to stand for extended periods and lift up to 35 pounds.

Aufgaben

• Greet guests warmly in person and by phone, determine needs, and follow steps to ensure a superior guest experience.
• Educate guests on NBC cake options, sizes, flavors, promotions, and merchandise.
• Suggest additional items such as balloons, candles, and cards to enhance celebrations.
• Process orders accurately with the POS system and invite guests to join NBC Email Club.
• Maintain clean, organized bakery presentation and assist with cleaning duties as needed.
• Replenish retail merchandise and cake displays to ensure strong visuals.
• Assist Crafter with decorations and packaging supplies as needed.
• Comply with health and safety guidelines and NBC policies, including dress code and hygiene.
• Maintain reliable attendance and punctuality.

Kenntnisse

Customer service

Communication

Multitasking

Friendly demeanor

Ausbildung

No formal education required

Tools

POS system

Jobbeschreibung

Nothing Bundt Cakes is seeking a Joy Creator to greet guests, explain cake options, and assist with orders in a fast-paced bakery environment.

You will maintain a welcoming atmosphere, support the team, and help ensure a memorable celebration for every guest. Prior guest service experience is a plus; must be able to stand long hours and lift up to 35 pounds; weekend availability is expected.