Bakery Guest Experience Specialist

Garden Grove : NBC000970; Garden Grove (CA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Earlier closing hours

Casual work environment

Paid training

Team-oriented culture

Community involvement

Job summary

Nothing Bundt Cakes in Garden Grove, CA is seeking a Team Member to greet guests, assist with product selection, and help decorate, finish, and package cakes to brand standards. You will support all bakery areas while maintaining a clean, welcoming environment.

You will be cross-trained in guest service, cake finishing, and frosting, contributing to a fun, friendly atmosphere and memorable guest experiences. Flexible scheduling and training opportunities are offered.

Qualifications

• Friendly, dependable, and customer-focused individuals.
• Strong communication and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Basic math and cash-handling skills preferred.
• Ability to stand for extended periods and perform light lifting.
• Previous retail, customer service, food service, or bakery experience is a plus, but not required.

Responsibilities

• Greet and assist guests with a friendly, positive attitude.
• Provide excellent customer service and help guests select products.
• Prepare, decorate, frost, and package cakes according to brand standards.
• Maintain a clean, organized, and food-safe work environment.
• Support bakery operations, including stocking, cleaning, and merchandising.
• Work collaboratively with team members to deliver an outstanding guest experience.
• Help create a fun, celebratory atmosphere that reflects the Nothing Bundt Cakes brand.

Job description

Nothing Bundt Cakes in Garden Grove, CA is seeking a Team Member to greet guests, assist with product selection, and help decorate, finish, and package cakes to brand standards. You will support all bakery areas while maintaining a clean, welcoming environment.

You will be cross-trained in guest service, cake finishing, and frosting, contributing to a fun, friendly atmosphere and memorable guest experiences. Flexible scheduling and training opportunities are offered.