IT Technician

AppleOne Employment Services; Fort Lauderdale (FL); On-site; USD 28,000 - 36,000; Part time

Job summary

AppleOne Employment Services seeks an IT Technician for a contract role in Fort Lauderdale, FL to support secure election operations. The role is hands-on, focusing on hardware/software troubleshooting, equipment readiness, and end-user support in a high-visibility public sector setting.

The assignment runs approximately 6 months, with a pay rate of $22 per hour. Location is Fort Lauderdale, and extended hours may be required during the election cycle.

Qualifications

• Provide desktop support for hardware, software, peripherals, and end-user technology.
• Assist with IT equipment setup, configuration, testing, deployment, and operational readiness.
• Support data entry, data verification, and system-related administrative tasks.
• Document technical issues, troubleshooting steps, resolutions, and support activities.
• High school diploma or equivalent required.
• 3–5 years of related IT support or desktop support experience preferred.
• Proficiency with Microsoft Office applications and basic security procedures.

Responsibilities

• Provide technical support for election-related hardware, software, systems, and end-user devices.
• Assist with setup, configuration, testing, deployment, relocation, and readiness checks of IT equipment and peripherals.
• Troubleshoot basic technical issues, document resolutions, and escalate to supervisory staff when needed.
• Support data entry, data verification, system setup, and data management activities with high accuracy.
• Follow established procedures for system access, confidentiality, data security, and chain-of-custody requirements.
• Support operations staff with technology-related needs during assigned shifts, including high-volume election cycle periods.

Skills

Desktop support

End-user support

Microsoft Office

Attention to detail

Documentation

Problem-solving

Communication

Education

High school diploma or equivalent

Tools

Windows OS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Summary

We are seeking an IT Technician for a contract opportunity supporting secure election operations in Fort Lauderdale, FL. This role is ideal for a hands-on technical support professional who enjoys troubleshooting hardware and software, preparing equipment for operational use, and supporting mission-critical technology in a fast-paced public sector environment.

The IT Technician will work closely with operations and technical teams to help ensure systems, devices, and data-related processes are ready, accurate, secure, and reliable throughout the election cycle. This is a great opportunity to contribute to meaningful public service work while gaining valuable experience in a structured, high-visibility operational setting with supportive leadership, teamwork, and clear procedures.

Key Responsibilities

• Provide technical support for election-related hardware, software, systems, and end-user devices.
• Assist with setup, configuration, testing, deployment, relocation, and readiness checks of IT equipment and peripherals.
• Troubleshoot basic technical issues, document resolutions, and escalated concerns to supervisory staff when needed.
• Support data entry, data verification, system setup, and data management activities with a high level of accuracy.
• Follow established procedures for system access, equipment handling, confidentiality, data security, and chain-of-custody requirements.
• Support operations staff with technology-related needs during assigned shifts, including high-volume election cycle periods.

Compensation and Benefits

• Pay rate: $22 per hour.
• Job type: Contract/temporary.
• Estimated assignment duration: Approximately 6 months, through mid-November.
• Location: Fort Lauderdale, FL.
• Schedule may include extended hours, evenings, weekends, and holidays as required during the election cycle.

Required Qualifications and Skills

• Provide desktop support for hardware, software, peripherals, and end-user technology.
• Assist with IT equipment setup, configuration, testing, deployment, and operational readiness.
• Support data entry, data verification, and system-related administrative tasks.
• Document technical issues, troubleshooting steps, resolutions, and support activities.
• High school diploma or equivalent required.
• 3 to 5 years of related IT support, desktop support, technical support, or equipment support experience preferred based on role level.
• Basic knowledge of computer systems, hardware, software applications, and peripheral equipment.
• Ability to perform basic troubleshooting for end-user systems and devices.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to follow written and verbal technical instructions, established procedures, and security requirements.
• Strong attention to detail and ability to maintain accuracy while handling technical and data-related tasks.
• Ability to prioritize work in a fast-paced operational environment with deadlines.
• Effective communication skills and the ability to work professionally with supervisors, coworkers, and operations staff.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to stand, walk, bend, perform repetitive motions, and lift, carry, or move equipment up to 35 pounds.

Preferred Qualifications

• Experience providing technical support in an office, warehouse, public sector, or operational environment.
• Experience with computer hardware setup, troubleshooting, maintenance, and relocation.
• Experience supporting data entry, database systems, or system setup activities.
• Familiarity with network-connected devices, printers, peripherals, and related equipment.
• Prior experience working in a secure, deadline-driven, or compliance-focused environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.