IT Help Desk - Elections

AppleOne Employment Services; Fort Lauderdale (FL); On-site; USD 62,956,000 - 66,814,000; Full time

Benefits offered by this job

Major medical, dental, vision

401k

Sick pay

Job summary

AppleOne Employment Services is seeking an IT Help Desk - Elections Technician for a temporary election cycle assignment in Fort Lauderdale, FL. Ideal candidates have 1–2 years of IT help desk or desktop support experience and enjoy hands-on work with equipment setup, troubleshooting, data entry, and public sector operations.

The role emphasizes accuracy, confidentiality, teamwork, and reliability in a highly structured environment.

Qualifications

• 1–2 years of IT help desk or desktop support experience.
• Ability to set up, configure, test and maintain IT equipment.
• Good understanding of hardware, software and network-connected devices.
• Willingness to follow strict data security and confidentiality procedures.
• Ability to document work clearly and escalate as needed.

Responsibilities

• Set up, configure, test, deploy, relocate, and maintain IT equipment.
• Provide first-level troubleshooting for hardware, software, and network-connected devices.
• Document resolutions and escalate issues as necessary.
• Assist with data entry, data verification, and routine equipment readiness checks.
• Support election operations staff by preparing and positioning technology equipment.
• Follow all procedures related to system access, data security, and chain of custody.

Skills

IT help desk experience

Desktop support

Hardware troubleshooting

Data entry

Tools

Ticketing systems

Asset tracking tools

Data entry platforms

Job description

Job Summary

We are seeking an IT Help Desk - Elections Technician for a temporary election cycle assignment in Fort Lauderdale, FL. This contract opportunity is ideal for a dependable, detail-oriented IT support professional with 1 to 2 years of experience who enjoys hands-on technical work, equipment setup, troubleshooting, data entry, and supporting mission-critical public sector operations.

This role offers meaningful work in a structured, high-accountability environment where accuracy, confidentiality, teamwork, and reliability are essential. You will work alongside experienced operations and technology teams, receive clear procedures and direction, and help ensure election technology and equipment remain ready, secure, and fully operational during a high-volume election period.

Key Responsibilities

• Set up, configure, test, deploy, relocate, and maintain computers, peripherals, devices, and related IT equipment.


• Provide hands-on technical support for hardware, software, network-connected devices, and operational technology systems.


• Troubleshoot basic technical issues, document resolutions, and escal


• Assist with data entry, data verification, data management, and routine equipment readiness checks.


• Support election operations staff by preparing, testing, transporting, and positioning technology equipment as needed.


• Follow all procedures related to system access, data security, confidentiality, equipment handling, and chain of custody.

Compensation and Benefits

• Pay: $22.00 per hour.


• Assignment dates: September 21, 2026 through November 10, 2026.


• Schedule: Monday through Friday, 8:30 AM to 5:00 PM.


• Extended hours, evenings, weekends, holidays, and potentially 7-day workweeks may be required based on operational needs.


• Location: Fort Lauderdale, FL 33309.


• This position is contingent upon successful completion of required background screenings.

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Set up, test, deploy, and maintain desktop computers, peripherals, and election support technology.


• Provide first-level troubleshooting for hardware, software, and connected device issues.


• Support operational readiness through data entry, equipment checks, documentation, and issue escalation.


• Follow secure handling, confidentiality, and chain-of-custody procedures in a public sector environment.


• 1 to 2 years of IT help desk, desktop support, technical support, or related hands-on technology experience.


• Basic knowledge of computer hardware, peripherals, software troubleshooting, and network-connected devices.


• Ability to follow detailed procedures, document work accurately, and escal


• Strong attention to detail, dependability, professionalism, and commitment to confidentiality.


• Ability to work effectively in a team-oriented, structured, and deadline-driven environment.


• Flexibility to work extended hours, evenings, weekends, holidays, and potential 7-day schedules as needed.

Preferred Qualifications

• Experience supporting government, public sector, election operations, logistics, or other high-compliance environments.


• Familiarity with equipment inventory, deployment, testing, relocation, or readiness check processes.


• Prior experience using ticketing systems, asset tracking tools, or data entry platforms.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.