IT Systems Technician — Windows & Hardware Expert

NBT Bancorp Inc.; City of Norwich (NY); On-site; USD 75,705,000 - 100,920,000; Full time

Job summary

NBT Bank in Norwich, NY is seeking an IT Specialist to maintain and improve computer systems, hardware, and software. You will document, upgrade, and replace components, support user accounts and security, and contribute to production support.

Ideal candidates have an Associate's degree, 3+ years IT experience, strong communication skills, and the ability to work in a team. This role may require night or weekend shifts and a valid driver's license.

Qualifications

• Associate's degree or equivalent education; minimum 3 years IT experience.
• Strong communication and interpersonal skills.
• Positive attitude and ability to work in a team environment.
• Strong PC skills in Windows environment.
• Familiarity with IT concepts, practices and procedures.
• Basic project management skills and ability to multi-task.

Responsibilities

• Documents, maintains, upgrades, and replaces hardware and software systems.
• Maintains, analyzes, troubleshoots, and repairs more complex computer systems, hardware and peripherals.
• Analyzes and trends utilization metrics of various systems.
• Provide Business Recovery support relating to IT initiatives.
• Other administrative duties as assigned.

Skills

Strong communication and interpersonal

Teamwork

Windows PC skills

IT concepts familiarity

Project management basics

Education

Associate's degree or equivalent

Job description

NBT Bank in Norwich, NY is seeking an IT Specialist to maintain and improve computer systems, hardware, and software. You will document, upgrade, and replace components, support user accounts and security, and contribute to production support.

Ideal candidates have an Associate's degree, 3+ years IT experience, strong communication skills, and the ability to work in a team. This role may require night or weekend shifts and a valid driver's license.