IT Systems Technician: Install, Repair & Support

NBT Bank; City of Norwich (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

NBT Bank in New York is seeking a Technology Support Specialist to install, repair and maintain company computer systems. The role works from standard configurations, troubleshooting hardware and software under supervision.

Requirements include a high school diploma or GED, 2 years of tech support experience, A+/HDI certifications, and strong communication with a team-focused attitude; on-site work with potential night/weekend shifts.

Qualifications

• High School Diploma or GED; college education desired but not required.
• 2 years of technology support experience or equivalent.
• A+ Certification or equivalent required.
• HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required.
• Strong communication and interpersonal skills.
• Must have a positive attitude and willingness to work in a team environment.
• Strong PC skills in a Windows environment.
• Familiarity with a variety of I.T. concepts, practices and procedures.

Responsibilities

• Installs, repairs, and maintains computer system.
• Documents, maintains, upgrades, and replaces hardware and software systems.
• Complete special projects and assignments as directed.
• Consults and advises on use of the systems.
• Communicates with employees relating to system issues.
• Other duties as assigned.

Skills

Strong communication and interpersonal

Positive attitude and team-oriented

Windows PC skills

Familiarity with IT concepts

Education

A+ Certification or equivalent

HDI Support Center Analyst/HDI Desktop Support Technician Certificate

High School Diploma or GED; college education desired but not required

2 years technology support experience or equivalent

Job description

NBT Bank in New York is seeking a Technology Support Specialist to install, repair and maintain company computer systems. The role works from standard configurations, troubleshooting hardware and software under supervision.

Requirements include a high school diploma or GED, 2 years of tech support experience, A+/HDI certifications, and strong communication with a team-focused attitude; on-site work with potential night/weekend shifts.