IT Systems Technician II — Hardware & Support

NBT Bank; Town of Canajoharie (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

Flexible Spending Accounts

Employer-Paid Disability Coverage

Life Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

NBT Bank in New York State is seeking an IT Support Technician to install, repair, and maintain our computer systems. You will work from standard configurations, troubleshoot, upgrade, and replace hardware and software under supervision.

The role requires a high school diploma (college education optional), 2 years tech support experience, and certifications (A+ and HDI). You should be able to work nights or weekends if needed and possess a valid driver's license.

Qualifications

• High School Diploma or GED; college education desired but not required.
• 2 years of technology support experience or equivalent combination of education and experience.
• A+ Certification or equivalent required.
• HDI Support Center Analyst Certificate, HDI Desktop Support Technician Certificate or equivalent required

Responsibilities

• Install, repair, and maintain computer systems.
• Document, maintain, upgrade, and replace hardware and software systems.
• Complete special projects and assignments as directed.
• Consult and advise on use of the systems; communicate with employees regarding system issues.
• Other duties as assigned.

Skills

Strong communication

Team player

Windows PC skills

IT concepts familiarity

Education

High School Diploma or GED

A+ Certification

HDI Support Center Analyst/HDI Desktop Support Technician Certificate

Job description

NBT Bank in New York State is seeking an IT Support Technician to install, repair, and maintain our computer systems. You will work from standard configurations, troubleshoot, upgrade, and replace hardware and software under supervision.

The role requires a high school diploma (college education optional), 2 years tech support experience, and certifications (A+ and HDI). You should be able to work nights or weekends if needed and possess a valid driver's license.