IT Systems & Onboarding Specialist

Activate Games; Lexington (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading entertainment company based in Lexington, KY, is seeking an IT Support Specialist to assist with onboarding, manage IT systems, and contribute to store openings. The ideal candidate will engage in collaboration across teams and partners, offering flexibility in their schedule. This role emphasizes the importance of IT support in enhancing the guest experience and ensuring smooth operations across locations.

Responsibilities

• Provide IT support to team members across locations.
• Assist with onboarding and offboarding of employees.
• Manage and monitor IT systems including networks and cloud environments.
• Support the opening of new stores and necessary technology setup.
• Administer cloud services for customer-facing portals and internal systems.
• Collaborate with partners to improve shared IT systems.
• Contribute to the development of internal tools and automations.
• Participate in research for new technology solutions.
• Refine IT policies and processes for better workflows.
• Monitor and deploy cybersecurity tools and train end-users.

Job description

A leading entertainment company based in Lexington, KY, is seeking an IT Support Specialist to assist with onboarding, manage IT systems, and contribute to store openings. The ideal candidate will engage in collaboration across teams and partners, offering flexibility in their schedule. This role emphasizes the importance of IT support in enhancing the guest experience and ensuring smooth operations across locations.