IT Systems & Network Support Specialist

Addison Group; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

A leading staffing agency in Nashville is seeking a Technical Support Analyst to assist with daily computer and telecommunication systems support. The ideal candidate will have 2-3 years of IT experience and be skilled in resolving software and hardware issues. This role requires strong problem-solving skills and the ability to work in a fast-paced environment. Join our dynamic team to contribute to essential IT services.

Qualifications

• 2-3 years of IT support experience required.
• Hands-on experience with various IT tools and technologies.
• Strong customer service orientation.

Responsibilities

• Assist in daily computer and telecommunication systems support.
• Resolve computer, network, and telecommunication problems.
• Provide software & hardware support in a fast-paced environment.

Skills

IT support experience

Customer service skills

Interpersonal skills

Documentation skills

Tools

Microsoft Windows (10, Server 2019/2016/2012/2008 R2)

Linux Suse

Office 365 Products

Powershell

Active Directory

Group Policy

Networking knowledge (TCP/IP)

Virtualization (Hyper-V)

Job description

A leading staffing agency in Nashville is seeking a Technical Support Analyst to assist with daily computer and telecommunication systems support. The ideal candidate will have 2-3 years of IT experience and be skilled in resolving software and hardware issues. This role requires strong problem-solving skills and the ability to work in a fast-paced environment. Join our dynamic team to contribute to essential IT services.