Tech Support Specialist – Grow with Hospitality Tech & Perks

Schulte Hospitality Group; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daily Pay

Free Telemedicine

401k Plan + Company Match

Pet Insurance

Paid Time Off

Job summary

A leading hospitality management company in Louisville, KY is seeking a Technology Support Specialist to provide comprehensive IT support for our staff. You will troubleshoot various technical issues, manage technology assets, and facilitate network security while promoting a culture of hospitality and inclusiveness. Candidates must be proficient in Microsoft Windows and Office 365, have a degree in technology or hospitality, and be willing to support various IT functions in an engaging team environment.

Qualifications

• Experience of over 1 year in a service and support role.
• Knowledge of Antivirus and Remote monitoring software applications.
• Familiarity with Meraki, Cisco, and other networking equipment is preferred.

Responsibilities

• Troubleshoot and support desktop, laptop, and server issues.
• Manage company technology assets including computers and printers.
• Support Microsoft Office 365 and corporate network security.

Skills

Proficiency with Microsoft Windows 11

Proficiency in Microsoft Office 365

Troubleshooting network connectivity

Understanding information security best practices

Ability to communicate instructions effectively

Education

Degree/Certification program in technology or hospitality

Tools

Azure Active Directory/Entra

Power Automate

Sharepoint

Job description

A leading hospitality management company in Louisville, KY is seeking a Technology Support Specialist to provide comprehensive IT support for our staff. You will troubleshoot various technical issues, manage technology assets, and facilitate network security while promoting a culture of hospitality and inclusiveness. Candidates must be proficient in Microsoft Windows and Office 365, have a degree in technology or hospitality, and be willing to support various IT functions in an engaging team environment.