IT Systems & Network Technician

Sibley Surveyors, Inc; Gaylord (MN); Vor Ort; USD 60.000 - 75.000; Vollzeit

Zusammenfassung

Sibley Surveyors, Inc. is seeking an Information Technology Technician to oversee the county’s IT infrastructure, including servers, AS/400, WAN/LAN, enterprise applications, and telecom systems.

You will provide user support and contribute to major IT projects. Under the direction of the IT Director, you install, configure, and maintain hardware and software, train staff, manage VPN access, and document procedures while adhering to HIPAA, CJIS, FTI, and NIST standards.

Qualifikationen

• Minimum of 3 years directly related experience in installation, maintenance and support of telecommunication and technology systems.
• Fingerprinting required and valid MN driver’s license.
• Desired certifications include A+, Windows OS and Server Certification, Linux.

Aufgaben

• Installs, modifies, upgrades, monitors, and provides support for WAN/LAN systems and connectivity.
• Administers AS/400 hardware/software, jobs, security, and system resources.
• Maintains and monitors servers (Windows/Linux).
• Provides user support and help desk functions for enterprise software.
• Sets up new users, security rights, and documents IT procedures.
• Trains end-users and provides remote VPN support.
• Maintains VOIP phone system and telecom equipment.
• Documents IT issues and assets; ensures data privacy and policy compliance.

Kenntnisse

Network troubleshooting

Customer support

Documentation

Staff training

Security/compliance

Time management

Communication

Problem solving

Ausbildung

AA Degree in Computer Science or IT

Tools

AS/400

Windows Server

Linux

VOIP

VPN

SAN

Jobbeschreibung

Sibley Surveyors, Inc. is seeking an Information Technology Technician to oversee the county’s IT infrastructure, including servers, AS/400, WAN/LAN, enterprise applications, and telecom systems.

You will provide user support and contribute to major IT projects. Under the direction of the IT Director, you install, configure, and maintain hardware and software, train staff, manage VPN access, and document procedures while adhering to HIPAA, CJIS, FTI, and NIST standards.